人際溝通之技巧

Fundamental Techniques in Handling People


1. If You Want to Gather Honey, Don't Kick over the Beehive.
    Principle 1: Don't criticize , condemn or complain.

2. The Big Secret of Dealing with People.
    Principle 2: Give honest and sincere appreciation.

3. He Who Can Do This Has the Whole World with Him. He Who Cannot Walks a Lonely Way.
    Principle: Arouse in the other person an eager want.

掌握群眾的基本技巧：
1.如果你要採蜜，不要踢翻蜂箱。
   原則一：不要批評，責難或抱怨。

2. 和人交往要能保守秘密
   原則二：給與真正和真誠的感謝。

3. 能做到這點〈熱誠〉，整個世界就是你的，否則，註定孤獨。
   原則三：引起人們熱切的希望。

人際之間相處是非常微妙的，多一分則太多，少一分則不足；拿捏之道，全憑一分敏感度，
如何在組織領導過程中，又能做自己，扮演好子己的角色，發揮理想；又能以和為貴，群策群力，這是一門永無止境的歷程，好好加油。

Resources: How to Win Friends §Influence People